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What do I do now?
The aim of "What do I do now?" is not to provide answers but to offer readers a
range of reasonable and defensible options with which to inform their own thinking and conduct. We invite readers to submit their own dilemmas for possible
presentation and discussion. In all cases, scenarios are presented anonymously to prevent identification of individuals and institutions involved. Cases may be submitted to
the studentBMJ directly or to hrc@globetrotter.berkeley.edu. The subject line should read:
What do I do now?
Thomasine Kushner, University of California, Berkeley, and David C Thomasma, Loyola University Chicago Stritch School
of Medicine, are coeditors of the book, Ward Ethics, published by Cambridge University Press, from which some of the cases
and commentaries in this column will be drawn.
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Case: "Who am I?"
As medical students we are given no
instructions on the proper way to identify
ourselves. Sometimes on ward rounds the
doctors introduce us to patients as "Dr So
and So," and students are not discouraged
from describing themselves the same way. I
even overheard a doctor instructing a
student to take a history from a patient,
"But, don’t tell her you are a medical
student because she won’t talk to you. I
am uneasy about this dishonest self
description. But the practice is common,
and when I introduce myself as a medical
student, I get the feeling people think that
it is silly or unnecessary.
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Commentary
Every medical student faces this issue at
some point in his or her training. I faced
it in my first month as a medical student.
One of my fellow students passed round
his new business cards, which said "Doctor
Bloggs" and urged us to call each other
doctor, for practice. This bit of deception,
even if it is was only self deception, disturbed many of us, and we persuaded him
to stop.
The temptation to deceive arose again
when we started our hospital duties with
patients. We were still students, with no
medical qualifications, but the real doctors supervising us introduced us to
patients as "doctors." Should we have
objected to this, risking embarrassment
for our supervisors and possible reprimand for ourselves? And anyway, after so
many years of thankless toil to get where
we were, wasn’t it about time that we were
given a little respect, even if it was a bit
premature? The truth was, most of us
secretly liked it. It gave us a taste of the
respect and power that we knew would
soon be rightfully ours.Are there any legitimate reasons for this
deception? One argument is efficiency.
When introducing a team of trainees on
hospital rounds it becomes quite cumbersome to describe the training state of each.
Also, most patients do feel more comfortable and comforted in the hands of a doctor than those of a student, and might be
more apt to comply with the treatment
plan.
What is wrong with this? From our
perspective, very little, aside from some
qualms about the slight dishonesty
involved. The problem becomes obvious
when we change places with the
patient"now how does this slight dishonesty look? I am being introduced to
the doctor who has my health in her
hands, and am told that she is "Doctor
Jones." I have no reason to think that
she is not a doctor. I have every reason
to think that she has some experience
with my illness, with the medications
that she is prescribing, and with the
tests she is ordering. If and when I find
out that she is still years away from
even having a licence to practise medicine, that she has in fact never treated
my illness before, I am apt to feel angry,
afraid, and betrayed.
When looked at from the patient’s perspective, we can see that the right to know
the training status of those providing our
care is part and parcel of the informed
consent process. Informed consent is not
just a form to be signed. It is the process
of giving patients all the information relevant to their care, all the information they
need to say yes or no to a given course of
treatment. The identities and roles of the
members of the care team can be relevant
and patients should have a right to say no
to this arrangement as well as a right to
agree to it.Divulging your training status can have
a direct beneficial effect for the student or
junior doctor. It can be uncomfortable pretending to be something you are not.
Once the patient knows what our training
status is, their expectations are likely to be
more in line with what we are in fact able
to do. We will then be more comfortable
admitting when we do not know the
answer or cannot perform a procedure
and need to ask for help.
Kate Christensen internist, Permanente Medical Group,
northern California
Commentary
I believe that questions of personal identity constitute a central moral problem for
students of medicine. The circumstances
of medical training provide a perfect medium for identity deficit crisis. In the effort
to become doctors, medical students strive
to establish a radically new component of
personal identity. In the early clinical years
they are often asked and expected to do
the things that doctors do, as if they were,
in fact, already doctors. They approach
patients, in white coats, asking serious
questions and examining exposed flesh.
They are frequently expected to generate
sophisticated diagnoses and treatment
plans, and to impart medical wisdom
shamelessly to patients. Of course, if they
were up to these tasks there would be no
need for medical training. Hence, there is
fertile ground for an identity crisis.
It may be reassuring or even exhilarating for medical students to introduce
themselves as "Doctor," but the practice
strongly countervails one of medicine’s
core values"honesty. As such, it fails notmerely because it is objectionable, but also
because it does not succeed in ameliorating the identity crises. Calling yourself
"Doctor" is not an effective way of alleviating anxiety about insufficient knowledge
or skill. A more likely result is a magnification of feelings of inadequacy and guilt.
Regrettably, the practice of introducing
medical students as doctors or pretending
that they are doctors is common. This
practice is based outwardly on concern for
the wellbeing and comfort of patients. The
assumption that patients will be unable to
handle the generally benign presence of
medical students is ungrounded and is a
classic instance of beneficence twisted into
paternalism.
Certainly some patients will have misgivings about students in certain situations.
Often, these misgivings can be corrected
with frank discussion. I frequently tell
patients that having a medical student
involved in their care is a distinct advantage.
Since the caseload for medical students is
much smaller than for doctors, the patient
gets more attention than would normally
be available. Often a diligent student will
uncover crucial historical information orpursue fruitful lines of inquiry just because
he or she has the additional time.
Meanwhile, double doses of attention are
garnered from the doctor, who must assess
the patient while also addressing the medical student’s assessment. The vast majority of patients will acknowledge this benefit.
And what if patients staunchly refuse to
be examined by students? No doubt, this
situation will arise. But it is uncommon.
After explaining possible disadvantages
that patients will suffer under such an
arrangement, it is probably best in these
cases to excuse the medical students.

Be honest with patients about who, and what, you are |
Perhaps the practice of deceiving
patients about the status of medical students is ultimately motivated more by a
desire to avoid discomfort to doctors and
students than it is for the benefit of
patients. If so, the practice is clearly unjustified. As the testimony of the medical student in our case illustrates, this deception
is (and should be) a source of moral anxiety for students. Even if students and faculties feel better in the long run when they
execute such deceptions, the moral imperative in medicine is primarily to benefit
patients. The duty of beneficence, in turn,requires honesty and the cultivation of
trust. If a certain amount of embarrassment or other personal discomfort is
required in order to preserve integrity then
so be it.
Griffin Trotter assistant professor of health care ethics and
of surgery, Saint Louis University Health Sciences Center,
St Louis, Missouri

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