Virtual encounters
Are the days of newly qualified doctors practising
skills on real patients numbered? Doctors in the United States are making
their first diagnoses and their first mistakes on plastic, wires and
computer circuits, rather than flesh and blood. Vishnu Madhok explains
It sounds
like one of those riddles that you find in Christmas crackers: what
can’t be hurt or killed but has a pulse, breathing lungs, and a
beating heart? The answer to this particular puzzle is the rather
futuristic sounding “virtual patient.” Such
“patients” resemble life-like mannequins, with plastic ears and
hair, injectable veins, moving eyes, and interchangeable genitals. The
virtual reality type simulators can be programmed to simulate a wide range
of medical emergencies and then respond accordingly as the doctor treats
the patient.

DANIEL HULSHIZER/AP
Virtual patients combine video and computer images
with tactile feedback. Doctors insert needles and surgical tools into a
plastic box whose innards give the sensation of cutting flesh or pushing
through organs such as the throat or colon. A video screen shows what a
doctor would watch during the procedure.
Plastic makes perfect
Professors from over half of the 120 medical schools
across the United States that use virtual patients already say that
simulators have helped their students and residents build confidence and
perfect skills, but, more importantly, simulators have enabled trainees to
make mistakes before they treat real patients. Adam Levine, director of the
anaesthesiology resident programme at Mount Sinai School of Medicine,
New York, describes virtual patients as an “extraordinary
advantage” and says that they are used in problem based clinical
skills sessions, for which few facilities are currently available.
Virtual patients offer a variety of advantages to
teach both basic science and clinical medicine. Levine explains that the
virtual patients can be used to educate students even before their clinical
years begin: “The simulators can be used as an alternative to animal
labs, to demonstrate physiological and pharmacological principles, without
destroying life. The modelled pulmonary and cardiovascular systems are
quite complex. At Mount Sinai the medical students participate in three
integrated simulator based labs during their physiology courses, to
illustrate and emphasise the clinical relevance of pulmonary,
cardiovascular, and autonomic nervous system basic science
principles.”
Students encounter a wide variety of clinical
situations during their simulator education. They care for patients with
moderate to severe pulmonary and cardiovascular system problems. They learn
and practise airway management, manage severe asthma, develop a
differential diagnosis, and manage patients with hypoxaemia and ventilation
of one lung. Trauma patients with severe hypotension, cardiogenic shock,
and septic shock are also simulated. Using other virtual reality training
devices in the centre, students learn and perform bronchoscopy and
colonoscopy as components of their classes in gastroenterology and
pulmonary medicine
It is well known that learning clinical medicine from
actual patients on busy wards is a “hit or miss,” and not every
student can see every clinical situation.
Levine explains that simulation is a way of
guaranteeing that the educational experience is the same for all.
“Because simulators are programmable and reproducible, every medical
student can be guaranteed to care for the same patient with the same
problems, hence unifying students’ educational experience. Because it
is known in advance what the patient and clinical situation will be, the
prerequisite skills to care for this patient can be planned and covered
ahead of time, thus enriching the educational experience. The simulated
patient can be: paused, rewound, replayed, and fast-forwarded; this assures
that every student can learn at their own pace and can learn through trial
and error.”
Advantages of simulation for research, training, and
performance assessment
- No risk to patients
- Many scenarios can be
presented, including uncommon but critical situations in which a rapid
response is needed
- Participants can see
the results of their decisions and actions; errors can be allowed to occur
and reach their conclusion (in real life, a more capable clinician would
have to intervene)
- Identical scenarios can
be presented to different clinicians or teams
- The underlying causes
of the situation are known
- With mannequin based
simulators, clinicians can use actual medical equipment, exposing
limitations in the interface between human and machine
- With full recreations
of actual clinical environments complete interpersonal interactions with
other clinical staff can be explored and training on teamwork, leadership,
and communication provided
- Intensive and intrusive
recording of the simulation session is feasible, including audiotaping,
videotaping, and even physiological monitoring of participants (such as
electrocardiography or electroencephalography); there are no issues of
patient confidentiality–the recordings can be preserved for research,
performance assessment, or accreditation
A model student
Some have expressed concern that training with virtual
mannequins is taking a backward step in the emphasis that medical schools
have placed on teaching medical students skills such as empathetic
communication, bedside manner and etiquette. But Levine says that sometimes
students get so caught up in a training scenario that they are upset if a
monitor shows that the patient has died.
One anaesthesiology resident, who could not insert a
breathing tube after sedating a patient for surgery, frantically resorted
to mouth to mouth resuscitation. “The students were just so desperate
to get oxygen to this patient, who was dying in front of them,”
Levine says.

DANIEL HULSHIZER/AP
C-3PO drops by for a laparotomy
Levine stressed that the simulator was a teaching
device and that how it is incorporated into the curriculum was depend on
the people using it. “During the encounters with virtual patients, I
teach and emphasise communication, empathy, and bedside etiquette. The
students are encouraged to treat the simulator as if it were an actual
patient. In addition, these skills are also emphasised during critical
events, when the stress is high and these skills are known to take a back
seat to the emergent patient care. Also working as a team member can also
be taught and communicating with peers is every bit as important when
considering the students’ professionalism.”
Advocates of virtual patients enthused that advanced
simulators offer better surgery practice than cadavers, pigs, and dogs.1 Jeffery
Hammond, professor of surgery at Robert Wood Johnson Medical School in New
Brunswick, said, “I think every school is ultimately going to
determine that this is one of the most effective and cost effective ways to
train students.”
Counting the cost
Responding to concerns about the similarity of virtual
patients to the actual human interior and how this affects the transition
to operating on real patients, the American College of Surgeons has
proposed national guidelines for simulator centres. These aim to ensure
that surgeons are uniformly qualified. Hammond also says that two studies
have shown that surgical residents trained on simulators made fewer errors
and operated more quickly than those who received the traditional
“see one, do one, teach one” training.
But cost is an issue. The small group, interactive
simulator sessions are extremely labour intensive and many medical schools
do not have the manpower to provide the simulator-based education.
Purchasing a simulator is also expensive. Hammond says that scaled down
simulators cost at least $40000 (£21000; ‹31000), and the most high tech
ones cost over $200000. With different models teaching different skills,
putting together a bare bones lab costs at least $600000, and a top of the
range centre can cost $2.5 million.
In a recent report looking at an on-campus simulator
programme at Harvard Medical School, initial evaluations among preclinical
and clinical students indicated that simulation is highly accepted and
increasingly demanded. For some learners, simulation may allow them to
understand and retain complex information more efficiently than with
traditional methods. Moreover, the process of teaching by simulation shows
that it can be integrated into existing curricula of almost any medical
school or teaching hospital in an efficient and cost effective manner.2 And students seem
to like it—feedback on simulation sessions from students have
indicated that they find it highly beneficial. Levine said: “They
universally love it and continue to request more and more simulator
time.”
Vishnu B Madhok, third year medical student, University of Dundee
Email: v1shm@hotmail.com
studentBMJ 2005;13:89-132 March ISSN 0966-6494
- Fleg, A. Animal Behaviour. studentBMJ 2004;12:221-264.
- Gaba DM. Anaesthesiology as a model for patient safety in health care. BMJ 2000;320:785-8.